Frequently Asked Questions

Bookings

How to book? Use our online platform, select your dates, number of guests, and pay securely.

Security Deposit

Is a deposit required? Yes, a security deposit is pre-authorized on your payment method and released after your departure if no damages are found.

Cancellations

What is the cancellation policy? It depends on the option you choose (Flexible, Moderate, Strict). Details are available before you finalize your booking.

Check-in / Check-out

What are the times? Check-in is from 3 PM and check-out is before 11 AM.